Earlier this year Netflix announced that it would cut streaming video quality to reduce the amount of bandwidth consumed by its users during the pandemic. With more people working from home than ever before, the company’s decision made sense at the time.

However, it has now been almost two months and Netflix customers in Europe and the UK are upset with the streaming service for still delivering throttled HD and Ultra HD video with bit rates at less than 50 percent of their normal capacity in some cases as reported by Variety.

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