As world events push employees towards a remote working model, people are looking to technology to help bridge the gap between day to day communication and business operations. The coronavirus crisis is triggering a new way of working entirely, but for some workforces, it doesn’t necessarily come naturally. 

For businesses that rely on gig workers, remote working has been a way of life for some time. Think beyond Uber and Deliveroo: gig workers cover a huge variety of occupations, including graphic designers, web developers, copywriters, and the thousands of customer support workers supporting brands globally. Businesses have been employing these people, on demand, to provide remote support for many years. Between the technology they use and the methodologies they put in place, businesses that are fuelled by gig workers can teach the new generation of remote workers a thing or two about what it takes to make remote working a success. 

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